My sympathies, Joyce. I had some problems with a recent PC upgrade which resulted in my nearly losing all my e-mail contacts and Favourites files. But don't lose heart. For every loss, there's probably some gain. Starting almost from scratch at least gives you a chance to chuck out the accumulated rubbish everyone picks up along the way - I know I did. And whatever else, it forces you to focus on what you really want to hang onto. Hope you sort your difficulties soon. Merry Christmas. Mel --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.306 / Virus Database: 166 - Release Date: 12/4/01